About Our Boutique Boise Hotel

Q: Do you offer corporate rates or discounts? 
A: Yes, Hotel 43 does offer negotiated rates for qualifying corporate travelers. At the time of your reservation, ask our reservation staff if your company currently has established a negotiated rate. Or you can contact your company’s business travel department for the specific access code. If you’re interested in a negotiated rate, our sales department would be happy to discuss pricing and contracting with you. Contact us at 208-342-4622. 
 
Q: What is the minimum age to check in/stay at the hotel? 
A: The minimum age to check in to the hotel is 18. As per Idaho state law, you must be 21 years old to purchase or consume alcoholic beverages when placing a room service order or at Chandlers Steakhouse. 
 
Q: What is your reservation guarantee/cancellation policy? 
A: All reservations require a valid credit card in order to guarantee your room unless otherwise arranged as part of a contracted group block or master billing method. The hotel’s standard cancellation policy is 24 hours prior to your arrival date in order to avoid a penalty. Some reservation types may carry different guarantee, prepayment or cancellation policies and can be viewed in the rate details or on the details of your confirmation letter. 
 
Q: What methods of guarantee do you accept for a reservation? 
A: The following credit card types can be used to guarantee your reservation: American Express, Carte Blanche, JCB, Diner’s Club, Discover, MasterCard or VISA. 
 
Q: Will my credit card be charged when I make a reservation? 
A: No, your credit card will only be charged if booking a reservation type requires pre-payment at the time of booking. Upon arrival, our front desk staff will obtain a credit card authorization for anticipated charges during your stay. But you may switch to an alternate method for payment at the time of your departure. 
 
Q: Do you allow pets? 
A: Hotel 43 allows dogs! View our Pets page for more information. 
 
Q: Can I get an early check in, or request a late checkout? 
A: While we can’t guarantee that your room will be ready prior to our standard check-in time of 4:00 p.m., we’ll absolutely do our best to accommodate your request. Please contact us to communicate your requested early check-in time. We’ll then share your request with our front desk as they prepare for your arrival. Our checkout time is 12:00 p.m. Please inquire with our front desk staff regarding late check-out availability and fees on the morning of your departure. 
 
Q: Do you offer accessible rooms and features? 
A: We want to ensure every guest has an enjoyable experience. To view our ADA Specifics, visit our Accessibility Page. 
 
Q: Do you honor the government per diem room rate? Also, do you offer military rates? 
A: Hotel 43 does offer government room rates based on hotel availability. Please ask for the government per diem rate when making your reservation or check for the government rate online at that time. Valid government or military ID may be required at check-in. 
 
Q: Do you have an airport shuttle? How do I make arrangements to be picked up at the airport? 
A: Yes, we offer a complimentary airport shuttle, which is available beginning at 5:15 a.m. until the last scheduled flight arriving daily at Boise Airport. There’s no need to make advance reservations for shuttle arrangements. Upon your arrival at Boise Airport and once you’ve picked up all of your luggage, please contact the hotel directly by calling 208-342-4622. Then proceed to the ‘Hotel shuttle/courtesy van pickup’ island location directly outside of the lower-level baggage claim. Our shuttle van is gray with Hotel 43 signage along the side. When departing for the airport at the end of your stay, shuttles must be scheduled through the front desk at least 20 minutes in advance. 
 
Q: Do you offer specials and packages? 
A: Yes, Hotel 43 offers a variety of great packages, which can be found on our specials page. Additionally, we recommend that you sign up to receive advance access to limited time offers throughout the year via email.

Q: Do you have a frequent stay program or a loyalty program? 
A: Yes! Hotel 43 is a member of Stash Hotel Rewards®, a collection of more than 200 hotels in the United States, Panama and the Caribbean. Earn points on qualifying room rates plus other incidental charges during your stay at Hotel 43. You can then redeem them toward free stays at any member hotel. 
 
Q: What parking options are available at the hotel? And what is the charge for parking? 
A: Hotel 43 offers two parking choices during your stay. On site, self-parking access is open to all guests. You can also take advantage of valet parking at the front of our hotel. Both self-parking and valet parking are available at a nightly rate of $15. 
 
Q: What are the applicable hotel taxes? 
A: The total tax rate applied to overnight guestrooms is 13% of each room rate. Please note that applicable taxes are subject to change. 
 
Q: Is there a hotel services or resort fee? 
A: No, Hotel 43 does not have any additional fees outside of your room rate and applicable taxes. 
 
Q: Do you offer high-speed wired and wireless internet access? 
A: You can enjoy high-speed wireless internet at Hotel 43. We don’t offer wired internet access. However, the hotel WiFi is complimentary.

Q: What are the hours for Metro Cafe? 
A: Items are available 24/7. Learn More

 
Q: Do you offer 24-hour room service? 
A: No, Hotel 43 does not offer 24-hour room service. You can order dinner from room service from 5:30 p.m. until 10:00 p.m. 
 
Q: What are the hours for Chandlers Steakhouse? 
A: Experience Chandlers Steakhouse seven days a week for dinner. The Martini Bar opens at 4:00 p.m., and dinner begins at 5:30 p.m. 
 
Q: Do you offer complimentary breakfast? 
A: No, Hotel 43 does not have complimentary breakfast. But there is a grab & go breakfast in the lobby at Metro Café for purchase.

Q: What are the hours of operation for the fitness center and how do I access it? 
A: The fitness center on Hotel 43's property is open 24 hours a day. It’s located across from the lobby in front of the valet parking station. Hotel 43 guests also have access to The Gym on 8th & Main. Check with the front desk to receive your pass. 
 
Q: What type of equipment does the fitness center offer? Is there a charge to use? 
A: Both the fitness center and The Gym on 8th & Main are free of charge for guests. The equipment in the fitness center onsite at Hotel 43 includes treadmills, elliptical machines, cycling machines and free weights. The equipment at The Gym on 8th & Main features complimentary access to treadmills, elliptical machines, cycling machines, free weights, strength and resistance training as well as locker and changing rooms during your stay. The Gym on 8th & Main is open Monday - Friday 6am-10pm, Saturday & Sunday 9am-3pm.

Q: Where is the convention center in relation to the hotel? 
A: The Boise Convention Center (also known as the Boise Centre) is located directly adjacent to Hotel 43 in the Grove Plaza. Boise Centre East will be on your left on the other side of Idaho Central Arena, also located in the Grove Plaza. Jack's Urban Meeting Place is adjacent to Hotel 43, too. 
 
Q: How far is the hotel from nearby attractions, dining or entertainment? 
A: Hotel 43 happens to be close to whatever you wish to experience in the City of Trees. Whether your Boise itinerary includes exploring the city’s best shopping, museums or cultural attractions or you’re looking for accessible outdoor recreational options, Hotel 43 is at the epicenter of it all. Check out our area guide to see everything that Boise has to offer.